RemSteering
 
 
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FAQ - Questions
1.
Can I send you my steering part to remanufacture?
2. What is remanufacturing?
3. Do you sell or trade any of my information?
4. When will my credit card be charged?
5. Has my order been shipped?
6. How do I track my order?
7. I forgot my account password. How do I retrieve it?
8. What is your return policy?
9. How do I find a product?
10. How do I navigate through the site?
11. How can I get information about your company?
12. How do I contact you?


Answers
1. Yes, you can! This would eliminate the core charge. If you would like to send us your core contact us by using the "Contact Us" page or call us for the shipping address. We can then at that time take a credit card over the phone to process the order.
2.
Remanufacturing is the process of taking used parts, completely disassembling and thoroughly cleaning them, replacing the worn components with original quality components, and restoring them to their original function. The testing and procedures are the same as the original equipment manufacturers.

Remanufactured parts are typically 30-50% below the cost of new and perform the same on your vehicle. So the part is as good as new...at a much better price.

TS-16949 certification means every product is built with the same quality systems as original equipment manufacturers. Our expert technicians can pinpoint original weaknesses and strengthen them, making the part better than new. With REMSteering remanufactured products, you get the same quality as a new part at a significantly lower price. It's the high-quality, low-cost alternative to new.

Best of all, remanufacturing is an environmentally friendly business. It solves the environmental disposal issue. Used parts (cores) are returned to the remanufacturer saving tons of waste from landfills, reducing the burden of trash disposal. Additionally, the remanufacturing process saves 80% of the energy and material it would take to manufacture new parts, which is equal to 16 milion barrels of crude oil.

Reused Reconditioned Rebuilt Remanufactured
Disassembly No No ? Complete
Wear Parts Reused Reused Reused 100% replaced
Cleaning ? Yes Yes
100% includes
anti-corrosion
Testing No No ? 100%
Replacement of Pieces No No As needed 100% OE quality
Final Testing Sometimes Sometimes Yes 100%
Accessories


100%
3. Absolutely not: We do not sell, trade, or share any of your information with anyone under any circumstances. Click here to review our Privacy Policy.

4. Credit cards are charged at the time of the order, before the order is shipped out. You will receive notification by e-mail if the payment was approved.

5. You can check on the status of your order by clicking on Order Status or by clicking on the link on your order confirmation e-mail to review your order.

6. If a tracking number is assigned to your order, you can track the order by logging in to the Order Status and reviewing your order.

7. If you forgot your password, you can retrieve it by clicking on the Forgot Password link on the Order Status page or during the checkout process while placing a new order.

8. Our return policy is available on the Terms of Sale agreement.

9. There are various ways of finding a product. You can browse our online store through categories by clicking on the main menu button links to find what you are looking for, you can also click on 'Search' and type a search term related to what you are looking for and all corresponding results will be displayed.

10. There are links and buttons on the site to get you where you want to go. Products are available from the main menu and under the "Products" button link, you can also view informational web pages that we have set up so you can get some information on our company and our products.

11. Information about our company is available on the About Us page.

12. Our contact information is provided on our Contact Page.


RemSteering
68805 Perez Rd F44
Cathedral City, CA 92234
United States
Ph: 888-306-5243
e-mail: RemSteering@gmail.com;gbrunick@remsteering.com
 
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